Duplicate SharePoint Personalization Site Navigation Tabs

Strange Symptom of Running Out of Disk Space

Recently we had an issue with SharePoint Search that caused very large log files to be produced, eventually taking up almost all the hard drive space. Restarting the server (without yet knowing this was the issue) produced a problem wherein a custom top navigation tab on the MySite pages was duplicated, appearing twice side by side between the MyHome and MyProfile tabs. This navigation tab was created from Central Admin (Shared Services Administration> SharedServicesName> Personalization site links), and was not custom developed.

Since both duplicate tabs were fully functional (if quite distracting) I left them for the time being to find the cause of the trouble. Once the log files were moved and the drive space restored, a restart outside of production hours corrected the problem.


About Joy Lavigne (Adkins)

SharePoint and O365 Business Analyst for a mid-sized organization. Recovering SharePoint on-prem Administrator. Frequent speaker at SharePoint Saturday events. Teller of terribly corny jokes. View all posts by Joy Lavigne (Adkins)

3 responses to “Duplicate SharePoint Personalization Site Navigation Tabs

  • mrwhite2020

    How interesting that the log files and web server (which doesn’t take up much space) should cause this type of error. You would think the SQL Server would be the main culprit in this case, apparently not. Nice one Microsoft!

  • JoyEarles

    The SQL Server also experienced large transactions logs in the Search DB. However, at the time this unusual issue appeared, the Search DB size had already been corrected.

  • Shane

    In response to those posts indicating that they are having a duplicate tab displayed for the My Site personalizations links…

    The fix for this is both extermely simple to fix… if only Microsoft would tell us these things we would not have to figure these limitations out by trial and error.

    THE FIX! The personalization link must INCLUDE the home page of your site in the URL (example: http://company/sites/webapplication/default.aspx)

    If you do not include the Full URL for the site (including home page!) for some reason SharePoint gets confused and displays an extra tab with a “Pin this site” option.

    Hope this helps anyone having this issue.

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